IKAG pairs you with a dedicated personal concierge who sources, books, fixes, and finishes almost anything life throws at you — guaranteed within 24 hours, often much sooner.
No forms, no ticket queues. You ask like you'd ask a friend — we handle the logistics you never want to see.
Message your concierge anything, day or night, through the app or a two-line text. No ticket number required.
We route it to whoever in our vetted network is actually right for it — not the next agent in the queue.
Your guy researches, books, negotiates, or sources it — and keeps you posted at every step, not just the end.
Most requests close in under half that. If something's genuinely not possible, you'll hear why within the hour.
Six categories cover most of what comes in. The rest is exactly why we exist.
Flights, upgrades, visas, and itineraries rebuilt in real time when your plans change mid-trip.
The fully-booked table, the sold-out show, the private room nobody else can get into.
Repairs, movers, deliveries, contractors vetted and scheduled — the Saturday you get back.
Scheduling, research, vendor sourcing, and the inbox triage that quietly eats your week.
Rare finds, authenticated goods, and thoughtful gifts sourced against a real deadline.
The 2 a.m. calls. If it's legal and humanly possible, there's a good chance we've done it before.
Discretion isn't a feature here — it's the baseline every concierge is held to.
Government ID confirmed — not just a name typed into a form.
Criminal and civil records reviewed by an independent third-party screener.
At least two past clients or employers, contacted directly by our team — not just listed.
Binding confidentiality on every engagement, in place before their first request.
New concierges handle their first real cases alongside a senior one, not solo.
Only then are they matched with a member — and any breach of trust means immediate removal from the network.
Not an offshore task queue — a real relationship with a concierge who knows your preferences and answers on the first message.
Prefer to test the water first? Single requests start at $95, no membership required.
My flight got cancelled at 11pm in a city I didn't know. I sent one message and went to sleep — I woke up rebooked, upgraded, and picked up.
I stopped counting how many "impossible" reservations they've gotten me into. My concierge just knows the right person, every time.
We use Private Office for the whole household — school logistics, travel, repairs. It's the closest thing to hiring a chief of staff without hiring one.
Almost anything legal — from rebooking a flight to finding a rare gift to vetting a contractor. If we're not the right team for a request, we'll say so within the hour and, where we can, point you to someone who is.
24 hours is our guarantee, not our average — most requests close in well under half that. Genuinely time-sensitive requests are triaged and handled first.
Every concierge in our network passes a background check and reference review before taking a single request, and Signature members are matched with one named concierge who learns their preferences over time.
Yes — our network covers most major metro areas globally. Coverage depth varies by city, so your concierge will always tell you upfront if a request needs extra lead time somewhere less connected.
Yes. Monthly plans can be cancelled anytime before your next billing date, and annual plans can be paused. No retention calls, no hoops.
We won't take on anything illegal, unsafe, or unethical, and we'll tell you plainly why. Our concierges are trained to flag and decline these requests, not quietly work around them.
Membership is by request — we keep our concierge-to-member ratio low so every "I know a guy" is true.